Zachary Pacheco, Ellenhorn’s tech- support specialist, earned a master’s degree from Carnegie Mellon University in Pittsburgh, Pa. In the years since, Zachary, who is known to be a technology-minded problem-solver accustomed to working in high-intensity environments, has had the opportunity to work in fields in which he designed everything from slot machines to employee-tracking software to hostage-reconnaissance and rescue technology for the military. He has also taught classes in game design targeted at high school students, managed a dormitory for international students and served as a milieu counselor for Brackett House. As Ellenhorn’s resident tech expert, Zachary is dedicated to meeting the technology needs of staff and removing any stumbling blocks they may encounter.