Careers at Ellenhorn

Position Summary: Provides psychiatric/medical assessments and treatment for patients; clinical supervision, education, and training of the treatment team; and development, maintenance, and supervision of treatment plans and administrative policies and procedures.

Hours: The position in MA will be 20 hours per week; the position in NC will be 10 hours per week.

Location: Arlington, MA & Raleigh, NC

Qualifications Required:

• Board-certified or board-eligible in psychiatry and licensed to practice medicine in the state of Massachusetts/North Carolina
• Has interest in working with a multidisciplinary team and healthcare delivery in the community to persons with severe and persistent mental illness
• Has strong clinical skills and experience

Qualifications Desired:

• Clinical supervisory experience is desirable

Essential Functions and Responsibilities:

• Conduct comprehensive psychiatric assessments and present assessments and formulations to the treatment team.
• Supervise the treatment team in their comprehensive assessments of clients’ psychiatric and psychosocial history.
• Collaborate with the nurses in assessing and monitoring medical issues as well as referring to and collaborating with outside medical providers.
• Prescribe and monitor psychotropic medication regularly, provide psycho-education and support to clients and families with regard to medications.
• Provide psycho-education, support, and counseling to clients’ families as part of their comprehensive treatment plan when needed.
• Provide crisis assessment, management, and supervision to on-call staff, in person, when possible, and by phone after business hours. Call schedule is flexible and will be crafted as needed.
• Assist the team leader with administrative issues and supervision of individual team members, providing regular feedback regarding performance.
• Train staff in the knowledge and skills required for the treatment of severe and persistent mental illness.

Nonessential Functions:

• Other related duties as assigned

Success Factors/Job Competencies:

• Management – ability to organize and manage multiple priorities
• Leadership – ability to lead people and achieve results
• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
• Work Environment: Majority of work is performed in the office setting.

Position Summary: Provides primary support for clients and families with addictions and persistent mental health illnesses.

Hours: 40 hours per week

Location(s): Arlington, MA

Qualifications Required:

• Master’s degree in relevant field
• 5 – 7 years of prior experience working with people with addictions and mental illnesses
• Post secondary school education and training, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness
• Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development
• Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
• Must have a valid driver’s license and a clean drivers record

Qualifications Desired:

Prior experience in any / or a combination of the following areas:

• Cognitive Behavior Therapy
• Dialectical Behavior Therapy
• Narrative Therapy
• Addictions Counseling, Motivational Interviewing, Harm Reduction
• Psychiatric Nursing
• Vocational/Educational Counseling
• Spiritual Counseling
• Mentalization Training

Essential Functions and Responsibilities:

• Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status
• Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psycho social treatment model with client determined goals
• Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams
• Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
• Educate and support clients’ families and advocate for clients’ rights and preferences
• Conduct holistic and comprehensive assessments along with other team members
• Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
• Provide transportation to clients (on an ad hoc basis)
• With other team members, participate in on-call rotation for crisis intervention/support 7days/wk, 24hrs/day
• Document client progress to maintain a permanent record of client activity according to established methods and procedures

Position Summary: Provides primary support for clients with addictions and mental illnesses symptoms

Qualifications Required:

• Master’s degree in relevant field required
• Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
• Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development.
• Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
• Must have valid driver’s license, dependable automobile and a clean drivers record (in MA only)

Qualifications Desired:

• Previous experience working with clients with addictions and mental illnesses symptoms

Essential Functions and Responsibilities:

• Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
• Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
• Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
• Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
• Educate and support clients’ families and advocate for clients’ rights and preferences
• Conduct holistic and comprehensive assessments along with other team members
• Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
• Provide transportation to clients
• With other team members, participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.

Nonessential Functions

• Occasional interstate travel
• Other related duties as assigned

Success Factors/Job Competencies:

• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
• Work Environment: Most work is performed outside of the office setting.

Position Summary: Responsible for coordinating and managing all aspects of the Residence at Pleasant St and the Annex apartments

Qualifications Required:

• Master’s degree in associated field

Qualifications Desired:

• LICSW, LMHC

Essential Administrative Functions and Responsibilities:

• Have experience with the licensure requirements and regulations as defined by the Department of Mental Health (DMH).  This includes but is not limited to updating policies, coordinating DMH required trainings for all staff, overseeing the implementation and/or corrections to the physical environment (Brackett House or Annex) if required for licensure, maintain medication standards, support the Human Rights of all clients and participate in investigations when/if grievances are made. 
• Should have strong management skills and will be expected to hire and onboard new staff, provide weekly supervision to staff and interns, coordinate schedules and anticipate potential staffing deficits due to inclement weather, etc. 
• Must be committed to cultivating a warm, hospitable, socially engaging and safe space for clients both inside and outside both properties. 
• Oversee the monthly and quarterly budgets relating to supplies, groceries, vendors (cleaner, landscaper/snow removal, RCN), as well as short term and long term projects.   
• Needs to be a team player and leader.

Essential Clinical Functions and Responsibilities:

• Supervision: group supervision with managers and milieu staff: Be the holder of the clinical lens,  assisting staff with the vision of psychosocial rehabilitation.
• Liaison for PACT: attend some PACT reports, mini-teams, and roadmap meetings; assist in disseminating the information to the milieu staff
• Meet with primary and client 1x per week to check in around the Brackett House
• Meet with some of the Brackett House clients as part of their clinical PACT team
• Ensure all Brackett House clients follow the rules of the house, designed to protect the milieu.  If rules are not followed, there is a responsibility in this role to give warnings, and potentially have to ask someone to leave the house if rules cannot be followed

Nonessential Functions:

• Other related duties as assigned

Success Factors/Job Competencies:

• Management – ability to organize and manage multiple priorities
• Leadership – ability to lead people and achieve results 
• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
• Work Environment: Most work is performed indoors.

Position Summary:

This is a 30 hour/week position.

Cooks and serves nutritionally balanced, visually appealing, good tasting meals for residential clients, day clients and staff, and maintains the cleanliness, organization and inventory of all kitchen areas. In coordination with the Health and Wellness Coordinators, this position is responsible for ensuring that health and safety standards are met at all times through understanding diet orders, allergy information and diabetic exchanges.

Qualifications Required:

• Minimum 3 years of experience in the field

Qualifications Desired:

• B.S. Degree in Culinary Arts, Culinary Nutrition, Nutrition Sciences or a related field
  • ServSafe Certification preferred
  • Formal culinary training preferred
  • Strong preference to those with formal nutrition training

Essential Functions and Responsibilities:

• Preparing breakfast on an as needed basis
  • Preparing lunch and dinner for fifteen to twenty people
  • Grocery shopping for meals, snacks and special food requests
  • Cleaning of the kitchen and all necessary equipment
  • Providing healthy well balanced and appropriately portioned meals
  • Preparing meals based on allergy information and special dietary restrictions

Nonessential Functions:

• Other related duties as assigned

Physical Demands and Work Environment:

• Physical Demands: Must be able to lift a minimum of 25lbs, must be able to work on their feet 7.5 -10 hours per day excluding breaks, must be able to work under pressure and time deadlines, must have a valid Driver’s License, clean driver’s record and a reliable automobile
  • Work Environment: Most work is performed indoors in the kitchen setting

Position Summary: This position is an administrative role which supports the foundation by which PACT Team operates.  This position will begin at approximately 20 hours per week, gradually increasing to a full time, 40 hour per week position.

Essential Functions and Responsibilities: 

• Manage administrative operations for our Arlington Office
• Support the PACT team with any tasks and projects that may arise
• Coordinate with building management and vendors on facilities and maintenance issues
• Act as a source of office and company information, including the EMR, Ring Central, Google Drive and general client and staff on-boarding. 
• Coordinate the ongoing scheduling of the four Structural Pillars
• Provide general clerical duties such as data entry, scanning, inventory, stocking supplies, routing of mail and all other duties as assigned by the Director of Administration.  

Qualifications Required: 

• Bachelor’s Degree preferred
• Must have skills and competencies to establish supportive trusting relationships with staff (and clients who are diagnosed with mental illness/substance abuse issues)
• Strong interpersonal and communication skills 
• Strong technical aptitude 

Desired Qualities: 

• Self-motivated, resourceful and enjoy wearing lots of hats 
• Ability to multitask in a dynamic, fast-paced startup environment 
• Proactive, detail-oriented, and highly organized 
• Ability to work independently and with limited supervision 

Position Summary: Provides primary support for residential clients.

Qualifications Required:

• 1-3 years knowledge and experience working with persons with severe mental illness
• Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
• Must be committed to a process of knowledge and skills development
• Must be proficient in Microsoft Office and have great typing skills
• Must have valid driver’s license, clean drivers records and a dependable insured automobile

Qualifications Desired:

• Prior experience working in a 24-hour facility
• Bachelor’s degree in relevant field

Essential Functions and Responsibilities:

• Provide primary support for residential clients
• Provide transportation to clients as needed
• Ensure clients know their schedules and make it to their appointments
• Perform day-to-day housekeeping (laundry, trash, dish washing, light cleaning, etc)
• Attend and participate in various outings and activities with clients
• Socialize with clients daily
• Complete clinical notes for every shift
• Collaborate with PACT primary and enforce behavioural plans created by PACT teams
• Review staff log daily
• Complete scheduled client room checks and searches
• Responsible for shift opening/closing tasks
• Observe medication observation

Nonessential Functions:

• Occasional cooking
• Light cleaning
• Other related duties as assigned

Success Factors/Job Competencies:

• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
• Work Environment: Majority of work is performed indoors.

Position Summary: Provides primary support for clients with addictions and mental illnesses symptoms

Qualifications Required:

• Master’s degree in relevant field required
• Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
• Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development.
• Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
• Must have valid driver’s license, dependable automobile and a clean drivers record (in MA only)

Qualifications Desired:

• Previous experience working with clients with addictions and mental illnesses symptoms

Essential Functions and Responsibilities:

• Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
• Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
• Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
• Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
• Educate and support clients’ families and advocate for clients’ rights and preferences
• Conduct holistic and comprehensive assessments along with other team members
• Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
• Provide transportation to clients
• With other team members, participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
• Document client progress to maintain a permanent record of client activity according to established methods and procedures.

Nonessential Functions

• Occasional interstate travel
• Other related duties as assigned

Success Factors/Job Competencies:

• Problem solving skills on both strategic and functional levels
• Commitment to company values
• Excellent interpersonal and communication skills
• Strong team player

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
• Work Environment: Most work is performed outside of the office setting

Position Summary: 

This is a per diem position, approximately 10-15 hours per week.

The Peer Specialist has experience as a recipient of mental health services and is willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. The Peer Specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. The Peer Specialist collaborates to promote a team culture that recognizes, understands, and respects each client’s point of view, experiences, and preferences. He/She is responsible to maximize client choice, self-determination and decision-making in the planning, delivery and evaluation of treatment, rehabilitation and support services. Provides peer counseling and consultation to individual clients, families, and team staff; acts as a liaison with community resources; carries out rehabilitation and support functions; assists in treatment, substance abuse services, education, support and consultation to families and crisis intervention under the clinical supervision of staff with professional degrees.

Qualifications:

• College degree in Human Services field, or in another area, have a high school diploma, or have at least two years of paid or volunteer work experiences with adults with severe and persistent mental illness.
• Must have good oral and written communication skills
• Is or has been a recipient of mental health services for severe and persistent mental illness and has self-knowledge to manage their mental illness and be well along in their recovery
• Must have strong commitment to the right and the ability of each person with a severe mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
• Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for the clients’ rights and personal preferences in treatment
• Must have a valid driver’s license 
• WRAP facilitation training is desired

Essential Functions and Responsibilities:

• Provide peer counseling and support, drawing on common experience as a peer, to validate clients’ experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery
• Serve as mentor to clients to promote hope and empowerment 
• Provide expertise and consultation from a mental health consumer perspective to the entire team concerning clients’ experiences on symptoms of mental illness, the effects and side-effects of medications, clients’ responses to and opinions of treatment, and clients’ experiences of recovery.
• Collaborate with the team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
• Help clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
• Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
• Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or complaint procedures
• Increase awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery
• Assist in the provision of ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in clients’ mental status or behavior which puts clients at risk.
• Assist in the provision of direct clinical services to clients on an individual, group and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting clients to cope with internal and external stresses.
• Facilitate a WRAP Group once weekly, and coordinate WRAP plans with primaries.  
• Bring clients to community events and recovery support groups in the community.  

Program Development and Networking

• Network with other peer support programs and other peers/consumer providers both in the Boston area and nationally.  
• Write a monthly blog on recovery, under leadership supervision. 
• Bring in speakers etc. to Ellenhorn regarding recovery issues, both for clients and for clinician training. 
• Support and organize other training events within Ellenhorn regarding recovery issues.