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Careers

When you join the Ellenhorn team, you become part of the nation’s most robust community-integration program.

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Being a part of Ellenhorn

Community-integration programs help those who are receiving psychiatric services maintain their social roles in the real world and remain connected to nourishing social networks and communities. Rather than separating people from vibrant community resources, such programs support clients in staying focused and believing in their own productive, fulfilling futures while receiving help.

Ellenhorn provides an effective alternative to care that removes people from the community and uses the most researched and evidence-based best-practice model for people who experience psychiatric events. The model we use is called a Program of Assertive Community Treatment (PACT). The success of the PACT model was a driving force in the development of community-integration programs, and remains the gold standard in this kind of care.

Our People

You can feel the power of hope at Ellenhorn. We bring in the best people, and we’re all part of a dedicated, committed group focused on a common goal. We embrace outstanding talent with diverse backgrounds and perspectives and foster a work environment where all employees feel empowered to do their best work. We take our jobs seriously, treat each other with respect and integrity, and learn and grow in our careers.

Our Compensation and Benefits

Ellenhorn offers competitive salaries. Our benefit offerings include Medical, Dental and Vision coverage, Life Insurance, Disability (Short & Long-Term) Insurance, 401(k), a generous Paid Time Off (PTO) policy, Flexible Spending Accounts, and more.

Coverage Transparency

The links below lead to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

https://www.harvardpilgrim.org/public/machine-readable-files

transparency-in-coverage.uhc.com

Open roles

Chef (Arlington, MA)

Position Summary: We are seeking an experienced, passionate Chef to join our team in Arlington, MA. This role is ideal for a culinary professional who takes pride in preparing high-quality, nutritious meals and values consistency, reliability, and teamwork. The Chef plays an essential role in supporting our residents' health and well-being by delivering meals that are both nourishing and enjoyable. 
 
We are hiring two chefs: one for a four-day, 10-hour schedule, and another for a three-day, 10-hour schedule.
 
Salary Range: MIN $30.00 | MID $35.00 | MAX $40.00
 
Essential Functions and Responsibilities:
  • Cook two meals a day and snacks for approximately 15–20 clients and staff
  • Create nutritious, well-balanced, and visually appealing meals
  • Plan menus that incorporate dietary guidelines and nutritional considerations
  • Accommodate food allergies and specialized dietary needs
  • Manage grocery purchasing, food inventory, and kitchen supplies
  • Maintain cleanliness, organization, and safety of kitchen and storage areas
  • Maintain professional, respectful interactions while adhering to appropriate client boundaries within a residential setting.
Nonessential Functions:
  • Other related duties as assigned

Qualifications Required:

  • B.S. Degree in Culinary Arts, Culinary Nutrition, Nutrition Sciences, or related field
  • Minimum of 5 years of professional culinary experience
  • Experience preparing health-focused meals, including Keto / Metabolic Wellness-inspired cuisine
  • Strong organizational skills and ability to manage multiple priorities
  • High level of reliability, professionalism, and consistency
Qualifications Desired:
  • Strong preference to those with formal nutrition training
  • ServSafe Certification
Success Factors/Job Competencies:
  • Commitment to Ellenhorn’s mission, values, and client-centered philosophy
  • Excellent interpersonal and communication skills
  • Thrives in a collaborative, team-oriented environment
  • Demonstrates strong leadership, professionalism, and reliability
  • Brings creativity, flexibility, and a consistently positive attitude
Physical Demands and Work Environment:
  • Physical Demands: Must be able to lift a minimum of 25lbs, must be able to work on their feet 7.5 -10  hours per day excluding breaks, must be able to work under pressure and time deadlines, must have a valid Driver’s License, clean driver's record and a reliable automobile
  • Work Environment: Most work is performed indoors in the kitchen setting

Salary Range: MIN $30.00 | MID $35.00 | MAX $40.00

Milieu Counselor (Arlington, MA)

Position Summary: Provides primary support for residential clients. This is a per diem position that includes evening, weekend, and overnight shifts.
 
Salary Range: MIN $19.00/hr | MID $21.00/hr | MAX $23.00/hr
 
Essential Functions and Responsibilities:
  • Provide primary support for residential clients
  • Provide transportation to clients as needed
  • Ensure clients know their schedules and make it to their appointments
  • Perform day-to-day housekeeping (laundry, trash, dish washing, light cleaning, etc)
  • Attend and participate in various outings and activities with clients
  • Socialize with clients daily
  • Complete clinical notes for every shift
  • Collaborate with PACT primary and enforce behavioral plans created by PACT teams
  • Review staff log daily.
  • Complete scheduled client room checks and searches
  • Responsible for shift opening/closing tasks
  • Observe medication observation
Nonessential Functions:
  • Occasional cooking
  • Light cleaning
  • Other related duties as assigned
Qualifications Required:
  • 1-3 years knowledge and experience working with persons with severe mental illness
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must be committed to a process of knowledge and skills development
  • Must be proficient in Microsoft Office and have great typing skills
  • Must have valid driver’s license, clean drivers records and a dependable insured automobile
Qualifications Desired:
  • Prior experience working in a 24-hour facility
  • Bachelor’s degree in relevant field
Success Factors/Job Competencies:
  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player
Physical Demands and Work Environment:
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
  • Work Environment: Majority of work is performed indoors.

Salary Range: MIN $19.00/hr | MID $21.00/hr | MAX $23.00/hr

PACT Peer Specialist (Arlington, MA)

Position Summary: The Peer Specialist has experience as a recipient of mental health services and is willing to use and share their personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. The Peer Specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. They attend daily reports, participate fully in the assessment process, and typically work during the 9-5 hours (similar to the clinical team). The Peer Specialist collaborates to promote a team culture that recognizes, understands, and respects each client’s point of view, experiences, and preferences. They are responsible to maximize client choice, self-determination and decision-making in the planning, delivery and evaluation of treatment, rehabilitation and support services. They provide peer counseling and consultation to individual clients, families, and team staff; act as a liaison with community resources; carry out rehabilitation and support functions; and assist in treatment, substance abuse services, education, support and consultation to families and crisis intervention under the clinical supervision of staff with professional degrees. This is a per diem position averaging 15–20 hours weekly. There may be opportunities for increased hours and expanded responsibilities as the role and team needs develop. This is an hourly per diem position paying $32 per hour.
 
Essential Functions and Responsibilities:
  • Provide peer counseling and support, drawing on common experience as a peer, to validate clients’ experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.
  • Serve as a mentor to clients to promote hope and empowerment.
  • Act as an interpreter to help non-mental health consumer team members better understand and empathize with each client’s unique and subjective experience and perceptions. 
  • Provide expertise and consultation from a mental health consumer perspective to the entire team concerning clients’ experiences on symptoms of mental illness, the effects and side-effects of medications, clients’ responses to and opinions of treatment, and clients’ experiences of recovery.
  • Collaborate with the team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
  • Help clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
  • Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
  • Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or complaint procedures.
  • Increase awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
  • Serve as the liaison between the team and consumer run programs such as self help groups, drop in centers, or other peer run organizations. 
  • Assist in the provision of ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in clients’ mental status or behavior which puts clients at risk.
  • Assist in the provision of direct clinical services to clients on an individual, group and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting clients to cope with internal and external stresses.
  • Assist in the provision of individual and group treatment in the office and in community settings in a stage based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has client-determined goals 
  • Provide mentoring, problem solving, encouragement and support to clients who are engaged in work and vocational goals. 
  • Provide ongoing assessment, problem solving, side by side services, skill teaching, and environmental adaptations to assist clients with activities of daily living. These might include assistance with finding and maintaining safe and affordable housing, assisting with personal hygiene and grooming tasks, assistance with meal planning, grocery shopping, and food preparation, and assistance with money management and transportation. 
  • Provide side by side support, coaching, and encouragement to help clients socialize (going with a client to community activities, including activities offered by consumer- run peer support organizations). 
  • Coordinate the development of WRAP plans with clients and their implementation by the treatment team. 
  • Facilitate a WRAP or peer group once weekly
  • Support and organize recovery events, including presentations or bringing in outside speakers for the purpose of education and training for both client and staff
  • Adhere to all HIPAA and all federal client privacy regulations.  
  • Maintain accurate written documentation of client interactions daily.  

Qualifications Required:

  • College degree in Human Services field, or in another area, have a high school diploma, or have at least two years of paid or volunteer work experiences with adults with severe and persistent mental illness.
  • Must have good oral and written communication skills
  • Is or has been a recipient of mental health services for severe and persistent mental illness and has self-knowledge to manage their mental illness and be well along in their recovery
  • Must have strong commitment to the right and the ability of each person with a severe mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services
  • Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for the clients’ rights and personal preferences in treatment
  • Must have a valid driver’s license, dependable automobile, and a clean drivers record (in MA & CA only)
  • WRAP facilitation and peer certification training is desired
Nonessential Functions:
  • Occasional interstate travel
  • Other related duties as assigned
Success Factors/Job Competencies:
  • Problem-solving skills on both strategic and functional levels
  • Commitment to company values and philosophy
  • Excellent interpersonal and communication skills
  • Strong team player, flexibility, and creativity 
Physical Demands and Work Environment:
  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and downstairs, talk, hear, and see
  • Work Environment: Most work is performed outside of the office setting

Program Coach and PACT Support (Arlington, MA)

Position Summary: This per diem role provides flexible support across two programs: Accord’s residential metabolic psychiatry program and Ellenhorn’s community-based PACT services. Staff may work in one or both settings depending on scheduling needs. The hourly range for this position is $30.

Both roles focus on providing supportive, relationship-based care to individuals experiencing mental health challenges. Staff help clients build daily living skills, engage in meaningful activities, and implement their individualized treatment plans. 

Support may take place in residential settings, in the community, or during structured program activities. Evening and weekend availability is required. 

Core Functions and Responsibilities:
  • Build supportive and respectful relationships with clients while maintaining professional boundaries 
  • Support clients in implementing individualized treatment goals and healthy coping strategies 
  • Assist clients in engaging in meaningful daily activities and routines 
  • Maintain accurate documentation of client interactions 
  • Communicate with clinical teams to ensure coordinated care 
  • Adhere to all HIPAA and organizational policies 
  • Participate in supervision and team meetings as required
Qualifications Required:
  • Bachelor’s degree in human services or related field preferred OR high school diploma with at least two years of experience supporting adults with mental health challenges 
  • Strong interpersonal and communication skills 
  • Ability to build trusting therapeutic relationships 
  • Ability to work independently and collaboratively with clinical teams 
Additional Requirements:
  • Valid driver’s license and dependable vehicle 
  • Clean driving record 
  • Availability for evenings and weekends 
  • CPR/First Aid certification preferred 
  • Interest in wellness practices such as nutrition, movement, mindfulness, or cooking is a plus 
  • Knowledge of ketogenic nutrition is preferred for Accord roles 
Program Specific Responsibilities:
Accord Program Coach (Residential Program) 
Program Coaches support residents participating in Accord’s metabolic psychiatry program, which focuses on improving mental health through metabolic interventions. 
  • Supporting clients in implementing their treatment plans related to nutrition, movement, sleep, and stress reduction 
  • Assisting residents in preparing meals and following the ketogenic diet 
  • Facilitating wellness-oriented groups such as walking groups, mindfulness, or general wellness activities 
  • Supporting residents with monitoring technologies (CGM, Keto-Mojo, Garmin, mobile apps, etc.) 
  • Maintaining cleanliness and organization in shared residential spaces 
  • Observing client progress and communicating concerns to the clinical team 
Ellenhorn PACT Support (Community-Based) 
PACT Support staff provide one-on-one community-based support to Ellenhorn clients living independently. 
  • Supporting clients with community engagement, social activities, and recreational outings 
  • Assisting with daily living tasks such as grocery shopping, cooking, organization, and transportation 
  • Supporting clients in attending appointments and navigating community resources 
  • Providing medication observation when required 
  • Coordinating with the client’s clinical team to ensure alignment with treatment goals
Success Factors/Job Competencies:
  • Empathy and relationship-building 
  • Problem solving and critical thinking 
  • Organization and attention to detail 
  • Flexibility and adaptability
  • Ability to work in a dynamic, fast-paced environment 
Physical Demands and Work Environment:
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
  • Work Environment: The majority of work is performed in an office setting.

Creative and Digital Marketing Manager (Arlington, MA or New York, NY)

For the marketer who's also a designer. Or the designer who's also a marketer. 
 
About The Silver Hill Collective: The Silver Hill Collective is new, but the programs inside it aren’t. Ellenhorn has been treating the most difficult-to-engage psychiatric clients in the community for twenty years. Accord is pioneering metabolic approaches to mental health. Silver Hill New York is integrating technology into care that informs treatment. What’s new is bringing them together under shared infrastructure and building the marketing team to meet the needs of the growing group.
 
Position Summary: As our Creative and Digital Marketing Manager, you are the owner of how the Collective and its programs show up in the world. You'll work across multiple programs, each with its own clinical model, audience, and brand identity, translating their expertise into content that drives measurable impact across two distinct performance funnels.
 
The first is admissions-driven: moving prospective clients and their referral networks from initial awareness through to a call to admissions. Success here means building the kind of recognition that makes a psychiatrist, therapist, or discharge planner think to call us the moment the right client is sitting across from them.
 
The second is event and education-driven: moving clinical professionals from awareness through to paid registration for conferences, trainings, and webinars. Success here means positioning the Collective as a go-to source of continuing education and clinical thought leadership in the behavioral health space.
 
Salary Range: Min $80k | Mid $85k| Max $90k
 
Here’s some of the work you’ll lead: 
 
Design & Visual Production
  • Work from brand guidelines across multiple programs to produce collateral that is distinctive, on-brand, and appropriately flexible: event flyers, conference signage, brochures, social assets, and digital ads.
  • Design and build landing pages with strong UX/UI thinking, translating event and program goals into pages that convert into admissions calls and ticket sales.
  • Create email campaigns from the ground up: architecture, design, copy, and audience segmentation, with as much attention to layout and hierarchy as to words.
  • Produce visual content that makes clinical research and client stories come alive as a core part of how this organization communicates.
Digital Marketing & Channel Management
  • Social media strategy and execution across programs, developing content calendars, writing copy, and producing assets tailored to each audience and platform (graphic and video).
  • Google Ads campaigns for conferences and events, from setup through optimization, with a focus on qualified attendance.
  • Build and maintain websites with SEO in mind: editorial planning, keyword-informed copy, publishing, and ongoing optimization within existing templates.
  • Run A/B tests on email campaigns, analyze performance data, and apply findings. Content and design decisions are grounded in audience profiles, not assumptions.
Systems Building & Collaboration
  • Build the workflows, templates, and processes that make high-quality production repeatable across multiple programs and campaigns.
  • Collaborate closely with the Director of Marketing, Event Producer, and clinical program leaders to ensure digital execution is aligned with organizational goals.
  • Work with contracted creative partners on higher-stakes brand projects, maintaining clear handoffs and creative continuity.

Qualifications:

  • 3–5+ years of experience in digital marketing, content marketing, or related roles.
  • Strong copywriting and editing skills.
  • Experience managing social media, email campaigns, and websites in a professional services or healthcare-adjacent context.
  • Working knowledge of SEO principles and content optimization.
  • Proficiency with tools such as Mailchimp, CRM platforms, and basic adobe design software.
  • Highly organized, detail-oriented, and comfortable managing multiple timelines.
  • Strong collaboration skills and comfort working within defined scopes and processes.
Physical Demands and Work Environment:
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
  • Work Environment: Majority of work is performed in an office setting.

Salary Range: Min $80k | Mid $85k| Max $90k