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Careers

When you join the Ellenhorn team, you become part of the nation’s most robust community-integration program.

Being a part of Ellenhorn

Community-integration programs help those who are receiving psychiatric services maintain their social roles in the real world and remain connected to nourishing social networks and communities. Rather than separating people from vibrant community resources, such programs support clients in staying focused and believing in their own productive, fulfilling futures while receiving help.

Ellenhorn provides an effective alternative to care that removes people from the community and uses the most researched and evidence-based best-practice model for people who experience psychiatric events. The model we use is called a Program of Assertive Community Treatment (PACT). The success of the PACT model was a driving force in the development of community-integration programs, and remains the gold standard in this kind of care.

Our People

You can feel the power of hope at Ellenhorn. We bring in the best people, and we’re all part of a dedicated, committed group focused on a common goal. We embrace outstanding talent with diverse backgrounds and perspectives and foster a work environment where all employees feel empowered to do their best work. We take our jobs seriously, treat each other with respect and integrity, and learn and grow in our careers.

Our Compensation and Benefits

Ellenhorn offers competitive salaries. Our benefit offerings include Medical, Dental and Vision coverage, Life Insurance, Disability (Short & Long-Term) Insurance, 401(k), a generous Paid Time Off (PTO) policy, Flexible Spending Accounts, and more.

Coverage Transparency

The links below lead to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

https://www.harvardpilgrim.org/public/machine-readable-files

transparency-in-coverage.uhc.com

Open roles

PACT Lead Peer Specialist (Arlington, MA)

Position Summary: The Lead Peer Specialist has experience as a recipient of mental health services and is willing to use and share their personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients and families. The Lead Peer Specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. They attend daily reports, participate fully in the assessment process, and typically work during the 9-5 hours (similar to the clinical team). The Lead Peer Specialist and Clinical Director can develop a preferred work schedule that could include evenings and a four day work week. The Lead Peer Specialist collaborates to promote a team culture that recognizes, understands, and respects each client’s point of view, experiences, and preferences. They are responsible to maximize client choice, self-determination and decision-making in the planning, delivery and evaluation of treatment, rehabilitation and support services. They provide peer counseling and consultation to individual clients, families, and team staff; act as a liaison with community resources; carry out rehabilitation and support functions; and assist in treatment, substance abuse services, education, support and consultation to families and crisis intervention under the clinical supervision of staff with professional degrees. They serve as a leader of the peer specialist team across all Ellenhorn locations and facilitate weekly supervisions with other peer specialists. 

Salary Range: MIN: $65,000 MID: $70,000 MAX: $75,000

Essential Functions and Responsibilities:

  • Provide peer counseling, mentoring, and recovery oriented support that empowers clients to take an active role in their wellness journey. 
  • Use shared lived experience to validate clients’ perspectives, promote hope, self-efficacy, and personal responsibility in recovery, and help the treatment team better understand each client’s experiences, challenges, and strengths.
  • Work collaboratively with the multidisciplinary team to promote client-centered care, ensuring that each client’s voice, preferences, and rights are fully respected throughout the treatment planning and recovery process.
  • Educate and advocate to address stigma and discrimination related to mental illness, supporting clients in challenging self-stigma while helping the team cultivate an inclusive, empathetic, and recovery-focused culture.
  • Participate in ongoing assessment and treatment coordination by sharing client insights, monitoring symptoms, and helping identify appropriate adjustments to care plans.
  • Provide hands-on coaching and assistance to help clients build and maintain daily living skills, including housing stability, personal care, meal planning, budgeting, transportation, and community engagement.
  • Offer mentorship and practical support to clients pursuing educational or vocational goals, encouraging progress toward meaningful work and community participation.
  • Strengthen community connections by linking clients with peer-run programs, self-help groups, and consumer advocacy organizations that promote recovery and empowerment.
  • Lead recovery-focused activities, including WRAP, peer support groups, and supervision sessions for peer specialists, fostering mutual learning and skill development.
  • Coordinate recovery and educational events, including workshops and guest speaker sessions, to promote awareness and continuous learning among clients and staff.
  • Maintain timely and accurate documentation, and adhere to all HIPAA and federal privacy regulations to safeguard client confidentiality.

Nonessential Functions:

  • Occasional interstate travel
  • Other related duties as assigned

Qualifications Required:

  • College degree in Human Services field, or in another relevant area
  • Four plus years of experience working with adults with severe and persistent mental illness 
  • Must have good oral and written communication skills
  • Is or has been a recipient of mental health services for severe and persistent mental illness and has self-knowledge to manage their mental illness and be well along in their recovery
  • Must have strong commitment to the idea that each person has the right and the ability to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services
  • Previous supervisory experience or mentorship of individuals providing peer support 
  • Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for the clients’ rights and personal preferences in treatment
  • Must have a valid driver’s license, dependable automobile, and a clean drivers record (in MA & CA only)
  • WRAP facilitation and peer certification training is desired

Success Factors/Job Competencies:

  • Problem-solving skills on both strategic and functional levels
  • Commitment to company values and philosophy
  • Excellent interpersonal and communication skills
  • Strong team player, flexibility, and creativity 
  • Previous supervisory or mentorship experience 

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and downstairs, talk, hear, and see
  • Work Environment: Most work is performed outside of the office setting in the community.  While there will sometimes be virtual meetings within the company, most meetings are performed in-person
Salary Range: MIN: $65,000 MID: $70,000 MAX: $75,000

Chef (Arlington, MA)

Position Summary: We are seeking an experienced, passionate Chef to join our team in Arlington, MA. This role is ideal for a culinary professional who takes pride in preparing high-quality, nutritious meals and values consistency, reliability, and teamwork. The Chef plays an essential role in supporting the health and well-being of our residents by delivering meals that are both nourishing and enjoyable. An ideal schedule would consist of four 10 hour days.

Salary Range: MIN $30.00 | MID $35.00 | MAX $40.00
 
Essential Functions and Responsibilities:
  • Cook two meals a day and snacks for approximately 15–20 clients and staff
  • Create nutritious, well-balanced, and visually appealing meals
  • Plan menus that incorporate dietary guidelines and nutritional considerations
  • Accommodate food allergies and specialized dietary needs
  • Manage grocery purchasing, food inventory, and kitchen supplies
  • Maintain cleanliness, organization, and safety of kitchen and storage areas
  • Maintain professional, respectful interactions while adhering to appropriate client boundaries within a residential setting.

Qualifications Required:

  • B.S. Degree in Culinary Arts, Culinary Nutrition, Nutrition Sciences, or related field
  • Minimum of 5 years of professional culinary experience
  • Experience preparing health-focused meals, including Keto / Metabolic Wellness-inspired cuisine
  • Strong organizational skills and ability to manage multiple priorities
  • High level of reliability, professionalism, and consistency

Qualifications Desired:

  • Strong preference to those with formal nutrition training
  • ServSafe Certification

Nonessential Functions:

  • Other related duties as assigned

Success Factors/Job Competencies:

  • Commitment to Ellenhorn’s mission, values, and client-centered philosophy
  • Excellent interpersonal and communication skills
  • Thrives in a collaborative, team-oriented environment
  • Demonstrates strong leadership, professionalism, and reliability
  • Brings creativity, flexibility, and a consistently positive attitude

Physical Demands and Work Environment:

  • Physical Demands: Must be able to lift a minimum of 25lbs, must be able to work on their feet 7.5 -10  hours per day excluding breaks, must be able to work under pressure and time deadlines, must have a valid Driver’s License, clean driver's record and a reliable automobile
  • Work Environment: Most work is performed indoors in the kitchen setting
Salary Range:
MIN $30.00 | MID $35.00 | MAX $40.00

IT Support and Systems Specialist (arlington, ma)

Position Summary: The Dow Collective is seeking a hands-on, strategic, and forward-thinking IT Support and Systems Specialist to manage day-to-day technology needs across multiple business entities. This role is both on-site and remote, requiring someone who can quickly solve technical issues and proactively improve systems and processes. This is a part-time, hourly, in-office position requiring 15-20 hours per week.

The Dow Collective is a Management Service Organization providing administrative resources to Mental Health Programs to streamline processes so that clinicians can focus on clinical work.

This person will be the go-to resource for employee tech support, device setup, troubleshooting, and long-term IT planning with our contracted IT company. 

Salary Range: MIN $30/hr | MID $35/hr | MAX $40/hr

Essential Functions and Responsibilities:

On-Site & Remote Support

  • Provide on-site IT support in Boston and New York offices
  • Deliver remote support for employees in Los Angeles and other out-of-state locations
  • Troubleshoot and resolve hardware, software, and network issues for Mac and Windows systems
  • Respond promptly to help requests and technical emergencies
  • Coordinate IT needs with the contracted IT company to maintain HIPAA compliance, tech updates, and staff needs with the Director of Administration 

Device & User Management

  • Set up, configure, and distribute new employee devices (tablets, laptops, phones, etc.)
  • Maintain Google groups, chats, and drives with current employee lists
  • Manage onboarding and offboarding technology processes (retrieving and wiping old devices) 
  • Maintain inventory of devices, licenses, and IT assets
  • Ensure proper security configurations on all company devices

Systems & Infrastructure

  • Manage user accounts, permissions, and access across platforms (email, QuickBase, etc.)
  • Support and optimize Google Workspace with the Director of Administration 
  • Coordinate with vendors and service providers (Wifi companies, phone company, etc.) as needed with the Director of Administration 
  • Work alongside the Director of Administration as the privacy officer with HIPAA compliance company
  • Renew SSL certificates 30-90 days before expiration 
  • Manage phishing protocols 
  • Enforce strong password and two factor authentication policies 
  • Maintain a system for archiving HIPAA documentation within email system 

Strategic & Forward-Thinking IT

  • Identify opportunities to improve systems, workflows, and security
  • Recommend and help implement scalable IT solutions as the business grows
  • Develop documentation, best practices, and IT policies with the Director of Administration 
  • Proactively plan for future technology needs across all locations

Qualifications Required:

  • 3+ years of experience in IT support, systems administration, or a similar role
  • Strong knowledge of MacOS and Windows environments
  • Experience supporting both on-site and remote users
  • Familiarity with networking basics, device management, and security best practices
  • Excellent problem-solving and communication skills
  • Ability to work independently and manage multiple priorities

Preferred Skills:

  • Experience supporting multi-location or multi-entity businesses
  • Knowledge of MDM tools, VPNs, and endpoint security
  • Prior startup or high-growth company experience
  • Associate or Bachelor’s degree in computer science, information technology, or related field

Success Factors/Job Competencies: 

  • Problem-solving skills on both strategic and functional levels
  • Commitment to company values and philosophy
  • Excellent interpersonal and communication skills
  • Strong team player, flexibility, and creativity  

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and downstairs, talk, hear, and see
  • Work Environment: Most work is performed inside of the office setting

Salary Range: MIN $30/hr | MID $35/hr | MAX $40/hr

Executive Director of the Institute and New Business (new york, ny)

Company Overview:

The Silver Hill Collective is a management services organization that provides robust, cost effective and scalable infrastructure to the nation’s most sophisticated intensive outpatient treatment programs for complex mental health and addiction. In delivering shared services to these programs, the Collective forms a treatment network dedicated to dignifying, collaborative care centered on shared learning across the client, clinician, program and system levels, creating a living center of excellence for in vivo research, development and clinical training. 

Alongside our clinical programs, we are building Centers of Excellence that advance the field through high-level training and rigorous research and development. By uniting care delivery with deep clinical inquiry, we cultivate environments where clinicians remain curious and alive to the work—and where meaningful, durable change can emerge from within the lives of those we serve.

Position Summary: 

This Executive Director of the Institute and New Business is integral to executing the company’s enterprise leadership development strategy, building a strong leadership bench for succession, and ensuring programs align with organizational priorities and evolving business needs. This is a leadership role responsible for both the strategic development of organizational institutes and the design, growth, and oversight of professional training and fellowship programs. This position is intentionally structured as a split role between institute leadership and training/program development, requiring a balance of strategic vision, relationship-building, operational management, and regulatory oversight. The role also involves occasional travel to support program initiatives, partnerships, and organizational priorities.

Salary Range: MIN $110K |MID $120K | MAX $130K

Qualifications Required:

  • Master's level degree or higher.
  • Minimum 5 years of relevant experience 
  • Must have skills and competencies to establish supportive and trusting relationships with all levels of the organization 
  • Strong communication, problem solving, and organizational skills
  • Outstanding attention to detail 
  • Demonstrated experience in executive or senior leadership, program development, or training administration.
  • Background in strategic planning, budgeting, and cross-functional collaboration.
  • Ability to balance high-level strategy with hands-on execution.
  • Demonstrated skill in change management and communication planning to support leadership initiatives
  • Exceptional interpersonal, presentation, and stakeholder engagement skills with continuous improvement mindset

Qualifications Desired:

    • Master's level degree in a related field
  • Previous experience working in mental health

Essential Functions and Responsibilities:

  • Build and maintain strong working relationships with the leadership of each Institute to understand their mission, priorities, and language.
  • Develop and oversee business plans for each Institute, including goals, purpose, strategies, and measurable outcomes.
  • Identify key initiatives across Institutes and lead project management efforts to ensure timely and effective execution.
  • Manage Institute budgets, including overall financial planning, allocation of resources, and fiscal oversight.
  • Serve as a strategic thought partner to Institute leadership, ensuring alignment with organizational goals and long-term sustainability.
  • Establish and maintain partnerships with educational institutions, universities, and training partners.
  • Design, build, and oversee integrative training, internship, and fellowship programs.
  • Ensure all training programs remain compliant with licensing, accreditation, and regulatory requirements specific to each discipline.
  • Collaborate with internal and external stakeholders to strengthen training pipelines and promote professional development excellence.
  • Develop and oversee new business plans for incoming programs to The Collective. 
  • Oversee the start of new businesses, being the main contact for all incoming new business.
  • Any and all other duties as assigned.  

Success Factors/Job Competencies:

  • Demonstrated ability to lead, inspire, and influence across teams while driving measurable organizational results.
  • Proven capacity to set priorities, manage complex initiatives, and balance long-term strategy with day-to-day execution.
  • Ability to assess challenges at both strategic and operational levels and implement effective, scalable solutions.
  • Strong commitment to the organization’s mission and values, modeling integrity, accountability, and professionalism.
  • Advanced interpersonal skills with the ability to engage senior leaders, external partners, and internal teams with clarity and credibility.
  • Team oriented approach that fosters collaboration, shared ownership, and cross-functional alignment.

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds
  • Work Environment: Majority of work is performed in an office setting

Salary Range: MIN $110K |MID $120K | MAX $130K

PACT Clinician (new york, NY)

Position Summary: Provides primary support for clients with addictions and mental illness symptoms

Salary Range: MIN $70,000 | MID $80,000 | MAX $90,000

Qualifications Required:

  • Master’s degree in relevant field required 
  • Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
  • Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network

Qualifications Desired:

  • Previous experience working with clients with addictions and mental illnesses symptoms

Essential Functions and Responsibilities:

  • Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
  • Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
  • Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT.
  • Educate and support clients’ families and advocate for clients’ rights and preferences.
  • Conduct holistic and comprehensive assessments along with other team members.
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Provide transportation to clients.
  • With other team members, participate in on-call rotation for crisis intervention/support 7days/wk, 24hrs/day.
  • Document client progress to maintain a permanent record of client activity according to established methods 

Nonessential Functions:

  • Occasional interstate travel
  • Other related duties as assigned

Success Factors/Job Competencies:

  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
  • Work Environment: Most work is performed outside of the office setting.

Salary Range: MIN $70,000 | MID $80,000 | MAX $90,000

Registered Nurse (New York, NY)

Position Summary: Responsible for coordinating medication/health needs of a caseload of 10+ clients.  This is an in-person position working 5 days per week.

Salary Range: MIN $90,000 | MID $100,000 | MAX $110,000

Qualifications Required:

  • Registered Nurse with New York License
  • Minimum one year of psychiatric nursing experience
  • Minimum one year of experience in a clinical psychiatric environment
  • Excellent organizational skills 
  • Good communication and interpersonal skills
  • Ability to prioritize tasks
  • Ability to multi-task
  • Dependability/Responsiveness
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members of the clients’ network

Essential Functions and Responsibilities:

  • Focusing on issues related to psychiatric medications and physical health, provide direct clinical services to clients on an individual basis in the office, in their homes, and in community settings.
  • Provide ongoing assessment of clients’ physical health symptoms and clients’ response to treatment. Make appropriate changes to the treatment plan to ensure immediate interventions are provided in response to changes in medication/health.
  • Provide management and administration of medication, in conjunction with team psychiatrist, including pharmacy coordination and insurance navigation Independently problem solve when issues arise.
  • Provide medication/health education to clients and families.
  • Conduct holistic and comprehensive medical assessment along with other team members
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • For an assigned group of clients, assume primary responsibility for case management and developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the larger team. 
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process, including attending medical appointments with clients when needed.
  • Participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures.

Success Factors/Job Competencies:

  • Ability to organize and manage competing priorities
  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
  • Work Environment: Most work is performed indoors

Salary Range: MIN $90,000 | MID $100,000 | MAX $110,000