Careers

• Provide peer counseling and support, drawing on common experience as a peer, to validate clients’ experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.
• Serve as a mentor to clients to promote hope and empowerment.
• Act as an interpreter to help non-mental health consumer team members better understand and empathize with each client’s unique and subjective experience and perceptions. 
• Provide expertise and consultation from a mental health consumer perspective to the entire team concerning clients’ experiences on symptoms of mental illness, the effects and side-effects of medications, clients’ responses to and opinions of treatment, and clients’ experiences of recovery.
• Collaborate with the team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
• Help clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
• Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
• Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or complaint procedures.
• Increase awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
• Serve as the liaison between the team and consumer run programs such as self help groups, drop in centers, or other peer run organizations. 
• Assist in the provision of ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in clients’ mental status or behavior which puts clients at risk.
• Assist in the provision of direct clinical services to clients on an individual, group and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting clients to cope with internal and external stresses.
• Assist in the provision of individual and group treatment in the office and in community settings in a stage based treatment model that is non-confrontational, considers interactions of mental illness and substance abuse, and has client-determined goals 
• Provide mentoring, problem solving, encouragement and support to clients who are engaged in work and vocational goals. 
• Provide ongoing assessment, problem solving, side by side services, skill teaching, and environmental adaptations to assist clients with activities of daily living. These might include assistance with finding and maintaining safe and affordable housing, assisting with personal hygiene and grooming tasks, assistance with meal planning, grocery shopping, and food preparation, and assistance with money management and transportation. 
• Provide side by side support, coaching, and encouragement to help clients socialize (going with a client to community activities, including activities offered by consumer- run peer support organizations). 
• Coordinate the development of WRAP plans with clients and their implementation by the treatment team. 
• Facilitate a WRAP or peer group once weekly
• Support and organize recovery events, including presentations or bringing in outside speakers for the purpose of education and training for both client and staff
• Adhere to all HIPAA and all federal client privacy regulations.  
• Maintain accurate written documentation of client interactions daily.  

Qualifications Required:

• Occasional interstate travel
• Other related duties as assigned

• Problem-solving skills on both strategic and functional levels
• Commitment to company values and philosophy
• Excellent interpersonal and communication skills
• Strong team player, flexibility, and creativity 

• Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and downstairs, talk, hear, and see
• Work Environment: Most work is performed outside of the office setting

Position Summary: We are seeking a reliable, detail-oriented Human Resources Assistant to support the day-to-day administrative and operational needs of our Human Resources team. This role works closely with the Senior Human Resources Manager and requires a highly collaborative, team-oriented individual who enjoys working in partnership with others. This role is ideal for someone who thrives in structured, task-oriented work and takes pride in organization, accuracy, and follow-through.

About The HR Team: We are a collaborative HR team committed to supporting managers and employees across three states with recruitment, hiring, onboarding, retention, employee relations, annual performance reviews, and other key people processes. We work closely together to provide thoughtful, professional, and responsive support. We believe our employees deserve the same level of care and attention that our clinicians, doctors, and nurses provide to the individuals they serve. We approach our work with kindness, humor, curiosity, and a growth mindset, and we value strong collaboration in everything we do. Rooted in radical hospitality, we strive to create an employee experience that feels welcoming, respectful, and supportive at every touchpoint. We’re also excited for the expansion of our team, which will allow us to provide even more support to our employees and continue strengthening the employee experience.

This is a part-time (20hrs/wk), onsite benefits-eligible position in Arlington, MA, with the potential to transition to a full-time role.

Salary Range: MIN $24/hr | MID $26.5/hr | MAX $29/hr

Essential Functions and Responsibilities:

• Support onboarding and offboarding processes, including coordinating headshots and bios, initiating background checks, and assisting with scheduling across the administrative team
• Coordinate performance management processes, including launching, tracking, and peer feedback
• Assist with annual compliance training tracking and organization
• Update employee records, including data entry and document organization
• Handle sensitive information with discretion and professionalism
• Provide general administrative support to the HR team
• Perform other administrative duties as assigned

Qualifications Required: 

• 3+ years of administrative or HR support experience 
• Experience with Paylocity or a similar HRIS system
• Proficiency in Google Workspace
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and follow through consistently
• Strong written and verbal communication skills
• Professional, dependable, and able to handle confidential information
• Comfortable working within established processes and systems
• Associate’s degree or higher 

Desired Qualities: 

• Experience in HR and/or healthcare or mental health settings
• Experience in a high-volume administrative support role

Success Factors/Job Competencies:

• Highly organized and detail-oriented
• Strong sense of accountability and follow-through
• Collaborative and team-oriented
• Comfortable in a structured, support-focused role
• Able to build positive working relationships across teams

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and downstairs, talk, hear, and see
• Work Environment: Most work is performed inside of the office setting

Salary Range: MIN $24/hr | MID $26.5/hr | MAX $29/hr

Position Summary: This per diem role provides flexible support across two programs: Accord’s residential metabolic psychiatry program and Ellenhorn’s community-based PACT services. Staff may work in one or both settings depending on scheduling needs. The hourly range for this position is $30.

Both roles focus on providing supportive, relationship-based care to individuals experiencing mental health challenges. Staff help clients build daily living skills, engage in meaningful activities, and implement their individualized treatment plans. 

Support may take place in residential settings, in the community, or during structured program activities. Evening and weekend availability is required. 

• Build supportive and respectful relationships with clients while maintaining professional boundaries 
• Support clients in implementing individualized treatment goals and healthy coping strategies 
• Assist clients in engaging in meaningful daily activities and routines 
• Maintain accurate documentation of client interactions 
• Communicate with clinical teams to ensure coordinated care 
• Adhere to all HIPAA and organizational policies 
• Participate in supervision and team meetings as required

• Bachelor’s degree in human services or related field preferred OR high school diploma with at least two years of experience supporting adults with mental health challenges 
• Strong interpersonal and communication skills 
• Ability to build trusting therapeutic relationships 
• Ability to work independently and collaboratively with clinical teams 

• Valid driver’s license and dependable vehicle 
• Clean driving record 
• Availability for evenings and weekends 
• CPR/First Aid certification preferred 
• Interest in wellness practices such as nutrition, movement, mindfulness, or cooking is a plus 
• Knowledge of ketogenic nutrition is preferred for Accord roles 

• Supporting clients in implementing their treatment plans related to nutrition, movement, sleep, and stress reduction 
• Assisting residents in preparing meals and following the ketogenic diet 
• Facilitating wellness-oriented groups such as walking groups, mindfulness, or general wellness activities 
• Supporting residents with monitoring technologies (CGM, Keto-Mojo, Garmin, mobile apps, etc.) 
• Maintaining cleanliness and organization in shared residential spaces 
• Observing client progress and communicating concerns to the clinical team 

• Supporting clients with community engagement, social activities, and recreational outings 
• Assisting with daily living tasks such as grocery shopping, cooking, organization, and transportation 
• Supporting clients in attending appointments and navigating community resources 
• Providing medication observation when required 
• Coordinating with the client’s clinical team to ensure alignment with treatment goals

• Empathy and relationship-building 
• Problem solving and critical thinking 
• Organization and attention to detail 
• Flexibility and adaptability
• Ability to work in a dynamic, fast-paced environment 

• Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
• Work Environment: The majority of work is performed in an office setting.

About us: The Silver Hill Collective is a federation of expert psychiatric treatment programs across Boston, New York, and Los Angeles. Member programs like Ellenhorn have spent twenty years treating the most difficult-to-engage psychiatric clients in the community, while Accord has pioneered metabolic approaches to mental health, and Silver Hill New York has built measurement into care in a way that actually shapes treatment. The Collective gives these programs shared infrastructure to grow, so clinicians can stay close to the work while being part of something bigger than any one program could sustain alone.

Because the Collective operates as a federation and not a single clinical entity, its expertise becomes visible to the field largely through educational events. Intimate clinical retreats, multi-day training clinical training intensives, and monthly webinars that draw hundreds of practitioners. This role sits at the center of making those things happen.

A bit about the role: The Event Coordinator works closely with the Event Production Manager to execute the full production lifecycle of the Collective's event calendar. This is a hands-on execution role: you support the logistics that make events run, from first vendor call to final debrief. You will work across in-person conferences, clinical trainings, and virtual programs — learning the full range of what event production looks like at a growing, clinically sophisticated organization.

Salary Range: MIN $70k | MID $75k | MAX $80k

Core Responsibilities 

Vendor & Logistics Coordination

• Research and shortlist venues based on event brief and budget parameters.
• Request, review, and manage venue proposals through to contract and booking.
• Coordinate catering: vendor research, menu selection, order placement, and day-of management.
• Book AV and manage technical requirements for in-person and hybrid events.
• Coordinate speaker and faculty travel as needed.

Communications & Promotion Support

• Execute pre- and post-event email communications to registrants, including reminder sequences and follow-up campaigns.
• Send day-of logistics communications to speakers and internal staff.
• Manage sponsor logistics: collect materials, coordinate placement on registration pages and signage, and serve as point of contact for sponsor prep.
• Compile and distribute attendee lists to business development and outreach teams post-event.
• Handle registrant customer service inquiries throughout the event lifecycle.

Day-of Execution

• Support space setup for in-person events.
• Build and manage the run of show in coordination with the Event Production Manager.
• Create and distribute sign-in sheets, QR codes, and materials packets.
• Manage slide handoffs and AV coordination on event day.
• Produce venue space diagrams and signage placement plans.

Post-Event Administration

• Capture and distribute debrief notes following each event.
• Coordinate upload and publishing of recorded sessions to relevant platforms and program blogs.
• Support the Event Production Manager on post-event reporting and follow-up strategy.

Cross-Functional Collaboration

• Partner with the Marketing Coordinator on CE accreditation logistics, registration page management, and attendee tracking.
• Collaborate with the Digital Marketing Manager on event promotion assets, registration pages, and post-event content.
• Participate in event kick-off calls and production check-ins across the team.
• Any and all other duties as assigned.

Qualifications 

• 1-3 years of experience in event coordination, production, or a closely related field.
• Strong organizational instincts and comfort managing multiple timelines simultaneously.
• Clear written communicator — you write logistics emails that people actually read.
• Experience working with vendors, venues, or external partners.
• Comfortable in a fast-moving environment where priorities shift and no two events are identical.
• Interest in behavioral health, clinical education, or the nonprofit/professional services space is a plus.
• Familiarity with project management tools (Monday.com or similar) and Google Workspace.

Physical Demands and Work Environment:

• Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, work at a desk, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 20 pounds, over short distances
• Work Environment: Some work is performed inside the office setting

Salary Range: MIN $70k | MID $75k | MAX $80k

• Work from brand guidelines across multiple programs to produce collateral that is distinctive, on-brand, and appropriately flexible: event flyers, conference signage, brochures, social assets, and digital ads.
• Design and build landing pages with strong UX/UI thinking, translating event and program goals into pages that convert into admissions calls and ticket sales.
• Create email campaigns from the ground up: architecture, design, copy, and audience segmentation, with as much attention to layout and hierarchy as to words.
• Produce visual content that makes clinical research and client stories come alive as a core part of how this organization communicates.

• Social media strategy and execution across programs, developing content calendars, writing copy, and producing assets tailored to each audience and platform (graphic and video).
• Google Ads campaigns for conferences and events, from setup through optimization, with a focus on qualified attendance.
• Build and maintain websites with SEO in mind: editorial planning, keyword-informed copy, publishing, and ongoing optimization within existing templates.
• Run A/B tests on email campaigns, analyze performance data, and apply findings. Content and design decisions are grounded in audience profiles, not assumptions.

• Build the workflows, templates, and processes that make high-quality production repeatable across multiple programs and campaigns.
• Collaborate closely with the Director of Marketing, Event Producer, and clinical program leaders to ensure digital execution is aligned with organizational goals.
• Work with contracted creative partners on higher-stakes brand projects, maintaining clear handoffs and creative continuity.

Qualifications:

• 3–5+ years of experience in digital marketing, content marketing, or related roles.
• Strong copywriting and editing skills.
• Experience managing social media, email campaigns, and websites in a professional services or healthcare-adjacent context.
• Working knowledge of SEO principles and content optimization.
• Proficiency with tools such as Mailchimp, CRM platforms, and basic adobe design software.
• Highly organized, detail-oriented, and comfortable managing multiple timelines.
• Strong collaboration skills and comfort working within defined scopes and processes.

• Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
• Work Environment: Majority of work is performed in an office setting.

Salary Range: Min $80k | Mid $85k| Max $90k