Careers
When you join the Ellenhorn team, you become part of the nation’s most robust community-integration program.
Being a part of Ellenhorn
Community-integration programs help those who are receiving psychiatric services maintain their social roles in the real world and remain connected to nourishing social networks and communities. Rather than separating people from vibrant community resources, such programs support clients in staying focused and believing in their own productive, fulfilling futures while receiving help.
Ellenhorn provides an effective alternative to care that removes people from the community and uses the most researched and evidence-based best-practice model for people who experience psychiatric events. The model we use is called a Program of Assertive Community Treatment (PACT). The success of the PACT model was a driving force in the development of community-integration programs, and remains the gold standard in this kind of care.
You can feel the power of hope at Ellenhorn. We bring in the best people, and we’re all part of a dedicated, committed group focused on a common goal. We embrace outstanding talent with diverse backgrounds and perspectives and foster a work environment where all employees feel empowered to do their best work. We take our jobs seriously, treat each other with respect and integrity, and learn and grow in our careers.
Ellenhorn offers competitive salaries. Our benefit offerings include Medical, Dental and Vision coverage, Life Insurance, Disability (Short & Long-Term) Insurance, 401(k), a generous Paid Time Off (PTO) policy, Flexible Spending Accounts, and more.
The links below lead to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
https://www.harvardpilgrim.org/public/machine-readable-files
Open roles
Milieu Counselor (Arlington, MA)
- Provide primary support for residential clients
- Provide transportation to clients as needed
- Ensure clients know their schedules and make it to their appointments
- Perform day-to-day housekeeping (laundry, trash, dish washing, light cleaning, etc)
- Attend and participate in various outings and activities with clients
- Socialize with clients daily
- Complete clinical notes for every shift
- Collaborate with PACT primary and enforce behavioral plans created by PACT teams
- Review staff log daily.
- Complete scheduled client room checks and searches
- Responsible for shift opening/closing tasks
- Observe medication observation
- Occasional cooking
- Light cleaning
- Other related duties as assigned
- 1-3 years knowledge and experience working with persons with severe mental illness
- Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
- Must be committed to a process of knowledge and skills development
- Must be proficient in Microsoft Office and have great typing skills
- Must have valid driver’s license, clean drivers records and a dependable insured automobile
- Prior experience working in a 24-hour facility
- Bachelor’s degree in relevant field
- Problem solving skills on both strategic and functional levels
- Commitment to company values
- Excellent interpersonal and communication skills
- Strong team player
- Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
- Work Environment: Majority of work is performed indoors.
Salary Range: MIN $19.00/hr | MID $21.00/hr | MAX $23.00/hr
Program Coach and PACT Support (Arlington, MA)
Position Summary: This per diem role provides flexible support across two programs: Accord’s residential metabolic psychiatry program and Ellenhorn’s community-based PACT services. Staff may work in one or both settings depending on scheduling needs. The hourly range for this position is $30.
Both roles focus on providing supportive, relationship-based care to individuals experiencing mental health challenges. Staff help clients build daily living skills, engage in meaningful activities, and implement their individualized treatment plans.
Support may take place in residential settings, in the community, or during structured program activities. Evening and weekend availability is required.
- Build supportive and respectful relationships with clients while maintaining professional boundaries
- Support clients in implementing individualized treatment goals and healthy coping strategies
- Assist clients in engaging in meaningful daily activities and routines
- Maintain accurate documentation of client interactions
- Communicate with clinical teams to ensure coordinated care
- Adhere to all HIPAA and organizational policies
- Participate in supervision and team meetings as required
- Bachelor’s degree in human services or related field preferred OR high school diploma with at least two years of experience supporting adults with mental health challenges
- Strong interpersonal and communication skills
- Ability to build trusting therapeutic relationships
- Ability to work independently and collaboratively with clinical teams
- Valid driver’s license and dependable vehicle
- Clean driving record
- Availability for evenings and weekends
- CPR/First Aid certification preferred
- Interest in wellness practices such as nutrition, movement, mindfulness, or cooking is a plus
- Knowledge of ketogenic nutrition is preferred for Accord roles
- Supporting clients in implementing their treatment plans related to nutrition, movement, sleep, and stress reduction
- Assisting residents in preparing meals and following the ketogenic diet
- Facilitating wellness-oriented groups such as walking groups, mindfulness, or general wellness activities
- Supporting residents with monitoring technologies (CGM, Keto-Mojo, Garmin, mobile apps, etc.)
- Maintaining cleanliness and organization in shared residential spaces
- Observing client progress and communicating concerns to the clinical team
- Supporting clients with community engagement, social activities, and recreational outings
- Assisting with daily living tasks such as grocery shopping, cooking, organization, and transportation
- Supporting clients in attending appointments and navigating community resources
- Providing medication observation when required
- Coordinating with the client’s clinical team to ensure alignment with treatment goals
- Empathy and relationship-building
- Problem solving and critical thinking
- Organization and attention to detail
- Flexibility and adaptability
- Ability to work in a dynamic, fast-paced environment
- Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
- Work Environment: The majority of work is performed in an office setting.
Creative and Digital Marketing Manager (Arlington, MA or New York, NY)
- Work from brand guidelines across multiple programs to produce collateral that is distinctive, on-brand, and appropriately flexible: event flyers, conference signage, brochures, social assets, and digital ads.
- Design and build landing pages with strong UX/UI thinking, translating event and program goals into pages that convert into admissions calls and ticket sales.
- Create email campaigns from the ground up: architecture, design, copy, and audience segmentation, with as much attention to layout and hierarchy as to words.
- Produce visual content that makes clinical research and client stories come alive as a core part of how this organization communicates.
- Social media strategy and execution across programs, developing content calendars, writing copy, and producing assets tailored to each audience and platform (graphic and video).
- Google Ads campaigns for conferences and events, from setup through optimization, with a focus on qualified attendance.
- Build and maintain websites with SEO in mind: editorial planning, keyword-informed copy, publishing, and ongoing optimization within existing templates.
- Run A/B tests on email campaigns, analyze performance data, and apply findings. Content and design decisions are grounded in audience profiles, not assumptions.
- Build the workflows, templates, and processes that make high-quality production repeatable across multiple programs and campaigns.
- Collaborate closely with the Director of Marketing, Event Producer, and clinical program leaders to ensure digital execution is aligned with organizational goals.
- Work with contracted creative partners on higher-stakes brand projects, maintaining clear handoffs and creative continuity.
Qualifications:
- 3–5+ years of experience in digital marketing, content marketing, or related roles.
- Strong copywriting and editing skills.
- Experience managing social media, email campaigns, and websites in a professional services or healthcare-adjacent context.
- Working knowledge of SEO principles and content optimization.
- Proficiency with tools such as Mailchimp, CRM platforms, and basic adobe design software.
- Highly organized, detail-oriented, and comfortable managing multiple timelines.
- Strong collaboration skills and comfort working within defined scopes and processes.
- Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
- Work Environment: Majority of work is performed in an office setting.
Salary Range: Min $80k | Mid $85k| Max $90k
PACT Clinician (new york, NY)
Position Summary: Provides primary support for clients with addictions and mental illness symptoms
Salary Range: MIN $70,000 | MID $80,000 | MAX $90,000
Qualifications Required:
- Master’s degree in relevant field required
- Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
- Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development
- Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
Qualifications Desired:
- Previous experience working with clients with addictions and mental illnesses symptoms
Essential Functions and Responsibilities:
- Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
- Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
- Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
- Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT.
- Educate and support clients’ families and advocate for clients’ rights and preferences.
- Conduct holistic and comprehensive assessments along with other team members.
- Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
- Provide transportation to clients.
- With other team members, participate in on-call rotation for crisis intervention/support 7days/wk, 24hrs/day.
- Document client progress to maintain a permanent record of client activity according to established methods
Nonessential Functions:
- Occasional interstate travel
- Other related duties as assigned
Success Factors/Job Competencies:
- Problem solving skills on both strategic and functional levels
- Commitment to company values
- Excellent interpersonal and communication skills
- Strong team player
Physical Demands and Work Environment:
- Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
- Work Environment: Most work is performed outside of the office setting.
Salary Range: MIN $70,000 | MID $80,000 | MAX $90,000
Registered Nurse (New York, NY)
Position Summary: Responsible for coordinating medication/health needs of a caseload of 10+ clients. This is an in-person position working 5 days per week.
Salary Range: MIN $90,000 | MID $100,000 | MAX $110,000
Qualifications Required:
- Registered Nurse with New York License
- Minimum one year of psychiatric nursing experience
- Minimum one year of experience in a clinical psychiatric environment
- Excellent organizational skills
- Good communication and interpersonal skills
- Ability to prioritize tasks
- Ability to multi-task
- Dependability/Responsiveness
- Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members of the clients’ network
Essential Functions and Responsibilities:
- Focusing on issues related to psychiatric medications and physical health, provide direct clinical services to clients on an individual basis in the office, in their homes, and in community settings.
- Provide ongoing assessment of clients’ physical health symptoms and clients’ response to treatment. Make appropriate changes to the treatment plan to ensure immediate interventions are provided in response to changes in medication/health.
- Provide management and administration of medication, in conjunction with team psychiatrist, including pharmacy coordination and insurance navigation Independently problem solve when issues arise.
- Provide medication/health education to clients and families.
- Conduct holistic and comprehensive medical assessment along with other team members
- Educate and support clients’ families and advocate for clients’ rights and preferences
- For an assigned group of clients, assume primary responsibility for case management and developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the larger team.
- Act as liaison and consult with community agencies and families to maintain coordination in the treatment process, including attending medical appointments with clients when needed.
- Participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
- Document client progress to maintain a permanent record of client activity according to established methods and procedures.
Success Factors/Job Competencies:
- Ability to organize and manage competing priorities
- Problem solving skills on both strategic and functional levels
- Commitment to company values
- Excellent interpersonal and communication skills
- Strong team player
Physical Demands and Work Environment:
- Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
- Work Environment: Most work is performed indoors
Salary Range: MIN $90,000 | MID $100,000 | MAX $110,000