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Careers at Ellenhorn

When you join the Ellenhorn team, you become part of the nation’s most robust community integration programs.

Community integration programs help those who are receiving psychiatric services maintain their social roles in the real world and remain connected to nourishing social networks and communities. Rather than separating people from vibrant community resources, such programs support clients in staying focused on their future – in believing in their own productive, fulfilling futures – while receiving help.

Providing an effective alternative to care that removes people from the community, Ellenhorn uses the most researched and evidence-based best-practice model for people who experience psychiatric events. The model we use is called Program for Assertive Community Treatment (PACT).  The success of the PACT model was a driving force in the development of community integration programs, and it remains the gold standard in this kind of care. 

You can feel the power of hope at Ellenhorn. We bring in the best people, and we’re all part of a dedicated, committed group focused on a common goal. We embrace outstanding talent with diverse backgrounds and perspectives and foster a work environment where all employees feel empowered to do their best work. We take our jobs seriously, treat each other with respect and integrity, and learn and grow in our careers.

Ellenhorn offers competitive salary and benefits.  Check out our current open positions!

Position Summary: Provides primary support for clients and families with addictions and persistent mental health illnesses.

Hours: 40 hours per week

Location(s): Arlington, MA

Qualifications Required:

  • Master’s degree in relevant field
  • 5 – 7 years of prior experience working with people with addictions and mental illnesses
  • Post secondary school education and training, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness
  • Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must have a valid driver’s license and a clean drivers record

Qualifications Desired:

Prior experience in any / or a combination of the following areas:

  • Cognitive Behavior Therapy
  • Dialectical Behavior Therapy
  • Narrative Therapy
  • Addictions Counseling, Motivational Interviewing, Harm Reduction
  • Psychiatric Nursing
  • Vocational/Educational Counseling
  • Spiritual Counseling
  • Mentalization Training

Essential Functions and Responsibilities:

  • Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status
  • Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psycho social treatment model with client determined goals
  • Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • Conduct holistic and comprehensive assessments along with other team members
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Provide transportation to clients (on an ad hoc basis)
  • With other team members, participate in on-call rotation for crisis intervention/support 7days/wk, 24hrs/day
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures

Position Summary: Provides psychiatric/medical assessments and treatment for patients; clinical supervision, education, and training of the treatment team; and development, maintenance, and supervision of treatment plans and administrative policies and procedures.

Hours: This position will start as a part time position (approximately 5-10 hours per week) with the expectation of increasing the weekly hours to 20.

Location(s): Arlington, MA & Raleigh, NC

Qualifications Required:

  • Board-certified or board-eligible in psychiatry and licensed to practice medicine in the state of North Carolina
  • Has interest in working with a multidisciplinary team and healthcare delivery in the community to persons with severe and persistent mental illness
  • Has strong clinical skills and experience

Qualifications Desired:

  • Clinical supervisory experience is desirable

Essential Functions and Responsibilities:

  • Conduct comprehensive psychiatric assessments and present assessments and formulations to the treatment team.
  • Supervise the treatment team in their comprehensive assessments of clients’ psychiatric and psychosocial history.
  • Collaborate with the nurses in assessing and monitoring medical issues as well as referring to and collaborating with outside medical providers.
  • Prescribe and monitor psychotropic medication regularly, provide psycho-education and support to clients and families with regard to medications.
  • Provide psycho-education, support, and counseling to clients’ families as part of their comprehensive treatment plan when needed.
  • Provide crisis assessment, management, and supervision to on-call staff, in person, when possible, and by phone after business hours. Call schedule is flexible and will be crafted as needed.
  • Assist the team leader with administrative issues and supervision of individual team members, providing regular feedback regarding performance.
  • Train staff in the knowledge and skills required for the treatment of severe and persistent mental illness.

Nonessential Functions:

  • Other related duties as assigned

Success Factors/Job Competencies:

  • Management – ability to organize and manage multiple priorities
  • Leadership – ability to lead people and achieve results
  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
  • Work Environment: Majority of work is performed in the office setting.

Position Summary:  This position is part-time, approximately 20 hours per week. The Peer Specialist has experience as a recipient of mental health services and is willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. The Peer Specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by clients to have a satisfying life. The Peer Specialist collaborates to promote a team culture that recognizes, understands, and respects each client’s point of view, experiences, and preferences. He/She is responsible to maximize client choice, self-determination and decision-making in the planning, delivery and evaluation of treatment, rehabilitation and support services. Provides peer counseling and consultation to individual clients, families, and team staff; acts as a liaison with community resources; carries out rehabilitation and support functions; assists in treatment, substance abuse services, education, support and consultation to families and crisis intervention under the clinical supervision of staff with professional degrees.                     

Qualifications:

  • College degree in Human Services field, or in another area, have a high school diploma, or have at least two years of paid or volunteer work experiences with adults with severe and persistent mental illness.
  • Must have good oral and written communication skills
  • Is or has been a recipient of mental health services for severe and persistent mental illness and has self-knowledge to manage their mental illness and be well along in their recovery
  • Must have strong commitment to the right and the ability of each person with a severe mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
  • Have skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for the clients’ rights and personal preferences in treatment
  • Must have a valid driver’s license
  • WRAP facilitation training is desired

Essential Functions and Responsibilities: 

  • Provide peer counseling and support, drawing on common experience as a peer, to validate clients’ experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery
  • Serve as mentor to clients to promote hope and empowerment
  • Provide expertise and consultation from a mental health consumer perspective to the entire team concerning clients’ experiences on symptoms of mental illness, the effects and side-effects of medications, clients’ responses to and opinions of treatment, and clients’ experiences of recovery.
  • Collaborate with the team to promote a team culture in which each client’s point of view, experiences, and preferences are recognized, understood and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
  • Help clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma.
  • Help other team members identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
  • Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve their knowledge of client rights and grievance or complaint procedures
  • Increase awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery
  • Assist in the provision of ongoing assessment of clients’ mental illness symptoms and clients’ response to treatment. Suggest appropriate changes in treatment plans to ensure that immediate and appropriate interventions are provided in response to changes in clients’ mental status or behavior which puts clients at risk.
  • Assist in the provision of direct clinical services to clients on an individual, group and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting clients to cope with internal and external stresses.
  • Facilitate a WRAP Group once weekly, and coordinate WRAP plans with primaries.  
  • Bring clients to community events and recovery support groups in the community.  

 

Program Development and Networking

  • Network with other peer support programs and other peers/consumer providers both in the Boston area and nationally.  
  • Write a monthly blog on recovery, under leadership supervision.
  • Bring in speakers etc. to Ellenhorn regarding recovery issues, both for clients and for clinician training.
  • Support and organize other training events within Ellenhorn regarding recovery issues.  

This position will start as a part time, per diem position (approximately 5-10 hours per week) with the expectation of gradually increasing the weekly hours to 20, and eventually to a regular, full time, 40 hour per week position.

Principal Duties and Responsibilities:

  • Provide ongoing assessment of clients’ physical health symptoms and clients’ response to treatment. Make appropriate changes to the treatment plan to ensure immediate interventions are provided in response to changes in medication/health.
  • Provide management and administration of medication, in conjunction with a team psychiatrist.
  • Provide medication/health education to clients and families.
  • Focus on issues related psychiatric medications and physical health, provide direct clinical services to clients on an individual basis in the office and in community settings.
  • Provide service and coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams (ITT).
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • Conduct holistic and comprehensive medical assessment along with other team members
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures.
  • With other team members, participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day

 

Education, Experience, and Knowledge Required

  • Registered Nurse with North Carolina License
  • Minimum one year of psychiatric nursing experience
  • Minimum one year of experience in a clinical psychiatric environment
  • Excellent organizational skills a must
  • Good communication and interpersonal skills
  • Ability to prioritize tasks
  • Ability to multi-task
  • Dependability/Responsiveness
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must have valid driver’s license, dependable automobile, active auto insurance and a clean driver’s record

Position Summary: Provides primary support for clients and families with addictions and persistent mental health illnesses.

Hours: 10-20 hours per week

Location(s): Raleigh, NC

Qualifications Required:

  • Master’s degree in relevant field
  • 5 – 7 years of prior experience working with people with addictions and mental illnesses
  • Post secondary school education and training, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness
  • Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must have a valid driver’s license and a clean drivers record

Qualifications Desired:

Prior experience in any / or a combination of the following areas:

  • Cognitive Behavior Therapy
  • Dialectical Behavior Therapy
  • Narrative Therapy
  • Addictions Counseling, Motivational Interviewing, Harm Reduction
  • Psychiatric Nursing
  • Vocational/Educational Counseling
  • Spiritual Counseling
  • Mentalization Training

Essential Functions and Responsibilities:

  • Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status
  • Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psycho social treatment model with client determined goals
  • Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • Conduct holistic and comprehensive assessments along with other team members
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Provide transportation to clients (on an ad hoc basis)
  • With other team members, participate in on-call rotation for crisis intervention/support 7days/wk, 24hrs/day
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures

Position Summary: Provides primary support for clients with addictions and mental illnesses symptoms

Qualifications Required:

  • Master’s degree in relevant field required
  • Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
  • Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development.
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must have valid driver’s license, dependable automobile and a clean drivers record

Qualifications Desired:

  • Previous experience working with clients with addictions and mental illnesses symptoms

Essential Functions and Responsibilities:

  • Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
  • Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
  • Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • Conduct holistic and comprehensive assessments along with other team members
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Provide transportation to clients
  • With other team members, participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures.

Nonessential Functions

  • Occasional interstate travel
  • Other related duties as assigned

Success Factors/Job Competencies:

  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
  • Work Environment: Most work is performed outside of the office setting.

This position will start as a part time, per diem position (approximately 5-10 hours per week) with the expectation of gradually increasing the weekly hours to 20, and eventually to a regular, full time, 40 hour per week position.

Position Summary: Provides primary support for clients with addictions and mental illnesses symptoms

Qualifications Required:

  • Master’s degree in relevant field required
  • Post secondary school education and training is required, including internships and other supervised practical experiences in a clinical or rehabilitation setting with persons with severe and persistent mental illness and addictions disorders
  • Must be licensed or certified to work in the field, abide by a code of ethical and practice standards and be committed to a process of lifetime knowledge and skills development.
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must have valid driver’s license, dependable automobile and a clean drivers record

Qualifications Desired:

  • Previous experience working with clients with addictions and mental illnesses symptoms

Essential Functions and Responsibilities:

  • Provide ongoing assessment of clients’ symptoms and response to treatment. Make appropriate changes to treatment plan to ensure immediate interventions are provided in response to changes in behaviors/mental status.
  • Provide direct clinical services including individual supportive therapy to clients on an individual, group, and family basis in the office and in community settings through psychosocial treatment model with client determined goals.
  • Provide service coordination (case management) for an assigned group of clients including coordinating and monitoring the activities of the individual treatment teams.
  • Assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in collaboration with the client and the ITT
  • Educate and support clients’ families and advocate for clients’ rights and preferences
  • Conduct holistic and comprehensive assessments along with other team members
  • Act as liaison and consult with community agencies and families to maintain coordination in the treatment process
  • Provide transportation to clients
  • With other team members, participate in on-call rotation for crisis intervention/support 7 days/wk, 24hrs/day.
  • Document client progress to maintain a permanent record of client activity according to established methods and procedures.

Nonessential Functions:

  • Occasional interstate travel
  • Other related duties as assigned

Success Factors/Job Competencies:

  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is often required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
  • Work Environment: Most work is performed outside of the office setting.

This position is part time position (approximately 20 hours per week).

Qualifications Required:

  • More than five years of experience working in an administrative role.
  • Ability to travel in the Greater Boston area as needed
  • Dependable transportation
  • Extensive information technology skills
  • Excellent interpersonal and organizational skills
  • Strong executive functioning skills
  • Strict understanding and belief in privacy
  • Equipped to pivot seamlessly between high level tasks to more administrative duties as necessary.

Success Factors/Job Competencies:

  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • High internal motivation for excellence
  • Adaptable and flexible

Essential Functions and Responsibilities:

  • Work directly with CEO and COO to understand ways to take tasks off their workloads
  • Maintain all professional licenses for both in four states (12 licenses total)
  • Maintain other licensing, including reminders to keep up with continuing education
  • Manage tech issues: i.e. take the time to research tech needs, and reach out to experts to find resolution for tech issues in a timely manner and without much guidance
  • Manage some scheduling and appointments on different calendars
  • Manage business travel
  • Assist in company event planning
  • Keep track of and send out reminder emails about important meetings and events
  • Assist CEO and COO with tasks in the office when they are not in
  • Complete any tasks asked by CEO or COO. At times, these tasks will include duties of a personal assistant
  • Offer time to administrative team when extra time is available
  • Assist as needed to ensure smooth use of technology in meetings and events
  • Team player
  • Complete work autonomously and efficiently
  • Comply with all company policy and procedures
  • Maintain strict confidentiality at all times on matters pertaining to the company and its associates

Physical Demands and Work Environment:

  • Physical Demands: While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 25 pounds.
  • Work Environment: Majority of work is performed in an office setting.

Position Summary: Provides guidance and support for residential clients with a strong internal motivation to provide excellent hospitality with assertiveness and warmth.

Qualifications Required:

  • 1-3 years knowledge and experience working with persons with severe mental illness
  • Must have skills and competencies to establish supportive trusting relationships with persons with severe and persistent mental illnesses as well as family and other members or the clients’ network
  • Must be enthusiastic, energetic and motivated to engage all clients at the Brackett House
  • Must be committed to a process of knowledge and skills development
  • Must be proficient in Microsoft Office and have great typing skills
  • Must have valid driver’s license, clean drivers records and a dependable insured automobile

Qualifications Desired:

  • Prior experience working in a 24-hour facility
  • Prior experience working in a hospitality field
  • Bachelor’s degree in relevant field

Essential Functions and Responsibilities:

  • Demonstrate a high level of hospitality and greet all clients in the milieu 
  • Help clients and families feel welcomed and valued at the Brackett House
  • Responsible to establish and maintain coordination between milieu counselor responsibilities and ensuring prompt hospitality services  
  • Responsible for engaging clients in a friendly assertive manner to participate in activities, groups and appointments
  • Responsible for room set up for new residents, adding welcome packages and personalized cards
  • Responsible for Brackett House event and holiday planning 
  • Communicate with management regarding event planning and client activities
  • Help engage clients at meal times, 12PM and 5 PM
  • Prompt clients to attend Brackett House scheduled evening activities 
  • Help deliver meal deliveries at 12 PM each day to annex and resi day clients 

Other responsibilities include:

  • Provide transportation to clients as needed
  • Ensure clients know their schedules and make it to their appointments
  • Perform day-to-day housekeeping (laundry, trash, dish washing, light cleaning, etc)
  • Attend and participate in various outings and activities with clients
  • Complete daily clinical notes
  • Collaborate with PACT primary and enforce behavioural plans created by PACT teams
  • Review staff log daily
  • Complete scheduled client room checks and searches
  • Responsible for shift opening/closing tasks
  • Medication observation

Nonessential Functions:

  • Occasional cooking
  • Light cleaning
  • Other related duties as assigned

Success Factors/Job Competencies:

  • A strong internal motivation to provide excellent hospitality with assertiveness and warmth
  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Physical Demands and Work Environment:

  • Physical Demands:While performing the duties of this job, the employee is occasionally required to walk, sit, drive a vehicle, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see. Employee must be able to occasionally lift/move up to 50 pounds.
  • Work Environment:Majority of work is performed indoors.

Qualifications Required:

  • Bachelor’s Degree and more than 5 years of experience working with mental health and addiction facilities
  • Ability to travel no less than twice per month
  • Ability to learn new computer systems
  • Excellent interpersonal and organizational skills

Success Factors/Job Competencies:

  • Problem solving skills on both strategic and functional levels
  • Commitment to company values
  • Excellent interpersonal and communication skills
  • Strong team player

Essential Functions and Responsibilities:

Build market position by locating, developing, educating and maintaining business relationships.  These relationships would be both with individual clinicians and consultants as well as institutions of stature. 

Job duties include:

  • Research and source Private practice clinicians, consultants, hospitals and community based sites to introduce the Company’s programs.
  • Establish and maintain working relationships with referral sources to ensure continued collaboration and referrals
  • Work with management, recruiting and staffing departments, to help identify where the greatest caseload needs are at any given time during the calendar year.
  • Provide marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
  • Update job knowledge and skills by participating in educational opportunities.
  • Attend marketing events and exhibitions as required.
  • Maintain the marketing department’s documentation and databases with the help of the marketing coordinator.
  • Maintain knowledge of all branches of the organization by participating in retreats and all staff meetings.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Being available for business relationships for any questions or concerns related to the Company
  • Being available for business relationships for any initial intake questions, tours of the offices, and initial meetings with families.
  • Complete work autonomously and efficiently.
  • Comply with all company policy and procedures.
  • Maintain strict confidentiality at all times on matters pertaining to the company and its associates.